Tap2Order 1.5 is here! This is a big release that we’ve been working on for a while, so we’re really excited to get it out there, and we’re looking forward to hearing from people using it.
Most of our staff love their retina devices, and delete with prejudice any non-retina apps from their iPad 3s, iPhone 4/5s and Retina Macbook Pros. So we’re pretty ashamed it’s taken us so long to get a retina Tap2Order iPad app out!
Given we needed to recreate the interface graphics anyway, we took the opportunity to change the look & feel to make it a bit more fun and café-like. We think it looks pretty great, but if you have any feedback we’d love for you to get in touch and let us know what you think.
New Administration Section
Tap2Order initially started life as a web-based service, but we pretty quickly shifted to the iPad once we realised what a great device it was for behind-the-counter installation. Unfortunately some of the store setup & configuration functions were still web-based; they were a bit confusing, a bit clunky to use, and the performance wasn’t great.
We’ve now rebuilt all of the web administration functionality as a full native iOS interface within the Tap2Order app – it’s simpler & easier to use, and the speed & responsiveness makes it a much more pleasant experience. The menu setup in particular is easier and more understandable, and it includes a useful new preview function to test your menu changes before saving them.
The old web interface is still available but we’ll be retiring it soon, so we recommend you try out the new in-app admin functionality as soon as you get the chance.
We’ve had to change the subscription mechanism from an auto-renewing subscription to a manually-renewing subscription. This means rather than iTunes renewing your subscription automatically every month, you’ll now get prompted by Tap2Order a few days before expiry, and you’ll need to renew the subscription manually. We realise this is a little bit painful, so we’ve changed the subscription duration (there are now 3 month and 12 month options) so that you don’t have to renew as often, and we’ve reduced subscription pricing so it’s not as big a hit on your iTunes account. In other words, Tap2Order is even better value than it was before!
This feature’s not as cool as retina graphics, but probably just as important. Many of our customers have to contend with slow or flaky internet connections, so we’ve put a lot of effort into improving the way Tap2Order handles network problems and communicates them to staff.
The new interface has a significantly simplified ‘Message of the Day’ and Upsell functionality, using a blackboard metaphor that should be familiar to many staff. Messages now apply for the whole day unless manually cleared – we think this simpler UI will encourage more frequent & creative use of the feature.
As always, if there’s a feature you’d like to see in the next version, let us know on our feedback page. Our focus remains firmly on improving your customer loyalty and customer spend, and we love hearing your ideas about how to best accomplish this.